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Tools

At Strapi we try to use tools that are as simple as possible. If you can think of any tools that are simpler, better, or cheaper please let us know! Here we will give instructions on how to make the best use of the tools we currently use. These are the tools that we use. If you need access to any of these services, please send an email to admin@strapi.io. Always use your @strapi.io email address with Google Connect or a random password generated by 1password when you register to one of these tools.

Name	Description	Link	Teams	Sub-teams
Canny	User Feedback Management Tool	https://canny.io/	ProductUser Success
FreshDesk	Ticketing system	https://freshdesk.com/	User Success	Support
Discourse	An open-source Internet forum	https://www.discourse.org/	User SuccessProduct	Support
Typeform	Software to handle online form building and online surveys	https://www.typeform.com/	AllMarketingUser SuccessSales & PartnersProduct	DevRelCorporate Marketing
Twitch	An online video live streaming service	https://www.twitch.tv/	MarketingUser Success	DevRelSupport
YouTube	An online video sharing and social media platform	https://youtube.com	MarketingUser Success	DevRelSupportCorporate Marketing
Discord	An voice-centric alternative to Slack where we have meetings and take coffee together	discord.com	AllUser Success	DevRelSupport
Strapi	At Strapi, we like dogfooding our own product - We use it to power our website, blog, license server, and more	https://strapi.io	MarketingSales & PartnersUser Success	DevRelSupportCorporate Marketing
Orbit	Identifying top community contributors and potential Stars	https://orbit.love	MarketingUser Success	DevRelSupport
Notion	Knowledge software we use to manage our handbook (internal documentation) and our processes	https://www.notion.so	AllUser SuccessSales & PartnersProduct	DevRel
Miro	Mapping / Planning	http://miro.com	MarketingProductSales & PartnersPeopleTalentUser SuccessEngineering	Corporate Marketing
Zapier	Integrations between our tools	https://zapier.com	Sales & PartnersMarketingUser Success	DevRelCorporate Marketing
Slack	Main communication tool we use for internal communication. The usage guidelines are available here	https://slack.com	AllUser SuccessSales & Partners
HubSpot	CRM (Customer Relationship Manager) to centralize the discussions with our leads and customers	https://www.hubspot.com	Sales & PartnersMarketingFinance & LegalUser SuccessProduct	GrowthCorporate MarketingCustomer Success
GitHub	Code management software to collaborate on the Strapi open-source project and make decisions	https://github.com/	AllEngineeringProductUser Success	DevRelSupport