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Tools

At Strapi we try to use tools that are as simple as possible. If you can think of any tools that are simpler, better, or cheaper please let us know! Here we will give instructions on how to make the best use of the tools we currently use. These are the tools that we use. If you need access to any of these services, please send an email to admin@strapi.io. Always use your @strapi.io email address with Google Connect or a random password generated by 1password when you register to one of these tools.
NameDescriptionLinkTeamsSub-teams
FreshDesk
Ticketing system
User Success
Support
Discourse
An open source Internet forum
AllUser Success
Support
Typeform
Software to handle online form building and online surveys
AllMarketingUser Success
DevRelCorporate Marketing
Twitch
An online video live streaming service
MarketingUser Success
DevRelSupport
YouTube
An online video sharing and social media platform
MarketingUser Success
DevRelSupportCorporate Marketing
Discord
An voice-centric alternative to Slack where we have meetings and take coffee together
AllUser Success
DevRelSupport
Strapi
At Strapi, we like dogfooding our own product. We use it to power our website, blog, license server, and more.
MarketingSales & PartnersUser Success
DevRelSupportCorporate Marketing
Orbit
Identifying top community contributors and potential Stars.
MarketingUser Success
DevRelSupport
Notion
Knowledge software we use to manage our handbook (internal documentation) and our processes.
AllUser Success
DevRel
Miro
Mapping / Planning.
MarketingProductSales & PartnersPeopleTalentUser Success
Corporate Marketing
Zapier
Integrations between our tools.
Sales & PartnersMarketingUser Success
DevRelCorporate Marketing
Zoom
Video conference software for calls and meetings.
AllSales & PartnersUser Success
Slack
Main communication tool we use for internal communication. The usage guidelines are available here.
AllUser Success
HubSpot
CRM (Customer Relationship Manager) to centralize the discussions with our leads and customers.
Sales & PartnersMarketingFinance & LegalUser Success
Growth MarketingCustomer SuccessCorporate Marketing
GitHub
Code management software to collaborate on the Strapi open-source project and make decisions.
AllUser Success
DevRelSupport