🛠️

Tools

At Strapi we try to use tools that are as simple as possible. If you can think of any tools that are simpler, better, or cheaper please let us know! Here we will give instructions on how to make the best use of the tools we currently use. These are the tools that we use. If you need access to any of these services, please send an email to admin@strapi.io. Always use your @strapi.io email address with Google Connect or a random password generated by 1password when you register to one of these tools.
NameDescriptionLinkTeamsSub-teams
Canny
User Feedback Management Tool
ProductUser SuccessDocumentation
FreshDesk
Ticketing system
User Success
Support
Discourse
An open-source Internet forum
User SuccessProduct
Support
Typeform
Software to handle online form building and online surveys
AllMarketingUser SuccessSales & PartnersProductDocumentation
DevRelCorporate Marketing
Twitch
An online video live streaming service
MarketingUser Success
DevRelSupport
YouTube
An online video sharing and social media platform
MarketingUser Success
DevRelSupportCorporate Marketing
Discord
An voice-centric alternative to Slack where we have meetings and take coffee together
AllUser SuccessDocumentation
DevRelSupport
Strapi
At Strapi, we like dogfooding our own product - We use it to power our website, blog, license server, and more
MarketingSales & PartnersUser Success
DevRelSupportCorporate Marketing
Notion
Knowledge software we use to manage our handbook (internal documentation) and our processes
AllUser SuccessSales & PartnersProductDocumentation
DevRel
Zapier
Integrations between our tools
Sales & PartnersMarketingUser Success
DevRelCorporate Marketing
Miro
Mapping / Planning
MarketingProductSales & PartnersPeopleTalentUser SuccessEngineeringDocumentation
Corporate Marketing
Orbit
Identifying top community contributors and potential Stars
MarketingUser Success
DevRelSupport
Slack
Main communication tool we use for internal communication. The usage guidelines are available here
AllUser SuccessSales & PartnersDocumentation
CRM (Customer Relationship Manager) to centralize the discussions with our leads and customers
Sales & PartnersMarketingFinance & LegalUser SuccessProduct
GrowthCorporate MarketingCustomer Success
GitHub
Code management software to collaborate on the Strapi open-source project and make decisions
AllEngineeringProductUser SuccessDocumentation
DevRelSupport