Name | Description | Link | Teams | Sub-teams |
---|---|---|---|---|
Canny | User Feedback Management Tool | ProductUser Success | ||
Ticketing system | User Success | Support | ||
Discourse | An open-source Internet forum | User SuccessProduct | Support | |
Typeform | Software to handle online form building and online surveys | AllMarketingUser SuccessSales & PartnersProduct | DevRelCorporate Marketing | |
Twitch | An online video live streaming service | MarketingUser Success | DevRelSupport | |
YouTube | An online video sharing and social media platform | MarketingUser Success | DevRelSupportCorporate Marketing | |
Discord | An voice-centric alternative to Slack where we have meetings and take coffee together | AllUser Success | DevRelSupport | |
Strapi | At Strapi, we like dogfooding our own product - We use it to power our website, blog, license server, and more | MarketingSales & PartnersUser Success | DevRelSupportCorporate Marketing | |
Orbit | Identifying top community contributors and potential Stars | MarketingUser Success | DevRelSupport | |
Notion | Knowledge software we use to manage our handbook (internal documentation) and our processes | AllUser SuccessSales & PartnersProduct | DevRel | |
Miro | Mapping / Planning | MarketingProductSales & PartnersPeopleTalentUser SuccessEngineering | Corporate Marketing | |
Zapier | Integrations between our tools | Sales & PartnersMarketingUser Success | DevRelCorporate Marketing | |
Slack | Main communication tool we use for internal communication. The usage guidelines are available here | AllUser SuccessSales & Partners | ||
CRM (Customer Relationship Manager) to centralize the discussions with our leads and customers | Sales & PartnersMarketingFinance & LegalUser SuccessProduct | GrowthCorporate MarketingCustomer Success | ||
GitHub | Code management software to collaborate on the Strapi open-source project and make decisions | AllEngineeringProductUser Success | DevRelSupport |